FindIP Shield for Shopify

• A Shopify store (any plan that supports apps)
• A free FindIP account
• A Shield site for your storefront domain

1. Install FindIP Shield from the Shopify App Store.
2. Open the app in your Shopify admin. It will ask for a public site key.
3. Create a Shield site at findip.net → Shield → Sites → New site.
   • Domain: enter the hostname your shoppers actually visit — your custom domain (www.yourstore.com) if you have one, otherwise yourstore.myshopify.com.
   • The domain must match — events from unregistered domains are rejected.
4. Copy the site's public key (starts with pub_).
5. Paste it into the app and select Connect Shield.
6. The status card shows Connected when the key is accepted.

Verify your first event

Visit your storefront and view any product, then open your Shield site's event feed at findip.net. A page_viewed or product_viewed event should appear within seconds. If your store uses a consent banner, accept analytics consent first — the pixel only runs when Shopify permits analytics processing.

What the pixel sends — standard Shopify analytics events (page view, product view, cart, checkout progress), reduced to metadata:

• Event name and timestamp
• Page origin and path — query strings and fragments are removed
• Page title and referrer
• Browser user agent, language, cookie availability, viewport size
• A random identifier scoped to the current browser session

What the pixel never sends:

• Names, email addresses, phone numbers, postal addresses
• Shopify customer, order, checkout, product, or variant identifiers
• Cart contents, product titles, SKUs, search queries
• Payment or card information
• Form contents, keystrokes, or page DOM content

Full details: privacy policy.

The Web Pixel declares analytics processing to Shopify. Shopify's Customer Privacy system decides when it runs:

• Analytics consent granted (or not required in the visitor's region): events are sent.
• Consent denied or not yet given where required: the pixel does not emit events. If the visitor grants consent later, events start from that moment.

No configuration is needed in the app — this is enforced by Shopify's pixel sandbox.

Open the app and paste a different pub_ key to switch Shield sites; the change takes effect immediately. Uninstalling the app removes the Web Pixel and the app's access to your store, and deletes the store's authentication session from FindIP's systems.

Symptom	Check
No events appear	Domain registered for the site key matches the storefront hostname exactly
No events appear	Analytics consent was granted (or your region doesn't require it)
No events on custom domain	Register the custom domain, not the .myshopify.com address
Key rejected on connect	Use the public key (pub_…), not the secret key
Events stopped after theme/domain change	Update the Shield site's domain to the new hostname

Still stuck? See support — we aim to respond within two business days.

Shield's risk output consists of informational signals only; decisions you take based on them are yours. Free Shield sites are governed by the Shield Free Preview Terms in addition to the FindIP Terms of Service.